No questions asked returns: For full-price and reduced price merchandise: You may return unused products, with all price tags intact, within 35 days of delivery.
Exclusions from the return policy:
The following items are excluded from our return policy:
Masks, Decorative items, Beauty, Knickers, Knicker Packs, Swimwear, Shapewear, Toiletries, Jewellery, personalised items and/or any products with a broken seal. Some of the items may have their own terms and conditions which will be product specific.
Items on Last Chance to Buy are not eligible to be returned or exchanged.
Hassle-free return policy: You can request a home pick-up by going to ‘My Account’ section.
Tell me more about the M&S refunds and returns policy >
Contact us for more details > +91 8010 621 621
