When it comes to quality, whether it's immaculate stitching or perfect shade, it’s all about the detail. Getting everything just right is why customers trust Marks & Spencer to make every moment special.
Marks and Spencer Reliance Private Limited is a company registered in India under Companies Act 1956 (referred to as "M&S", "we" or "us" in this policy).
This page provides information about who we are and the legal terms and conditions that may apply to your use of www.marksandspencer.in(“Website / Site”)
Under the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any grievance or complaint may be intimated to our Grievance Officer, who may be reached at email@example.com or Marks and Spencer Reliance India Private Limited, Ground Floor, Infinity Tower - "C", DLF Cyber City, Phase -II, Gurugram (Haryana) – 122002, India. The complaint shall be redressed within a period of 1 (one) month.
Maintaining the security of your data is a priority at M&S, and we are committed to respecting your privacy rights. We are always committed to handling your data fairly and legally. M&S is also dedicated to being transparent about what data we collect about you and how we use it.
This policy uses your mobile device, or you can go online where we provide you with information about:
- how we use your data;
- what personal data we collect;
- how we ensure your privacy is maintained;
We may collect Personal Information from you when you visit our website or when you set up a free account with the site or during your communication with us via phone, email, chat, etc., or as you fill an entry to participate in any contest, promotion or survey, etc. As a result of these actions you might supply us with Personal Information, such as your name, e-mail and postal addresses, phone number(s), credit/debit card information (except for Credit/debit card’s Personal Identification Number (PIN)), names of people to whom purchases have been shipped including address and telephone numbers, IP addresses, product interest information and in certain circumstances, your opinions and individual preferences, etc (collectively "Personal Information"). When you visit this site, our social media platforms, or our social networking or mobile applications may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs.
You may also provide us with information like financial information such as Bank account Number (except for Bank Account’s Personal Identification Number (PIN)) or credit card or debit card (except for Credit/debit card’s Personal Identification Number (PIN)) or other payment instrument details, password, (collectively "Sensitive Information") for availing the services at our site.
We may also maintain a record of your product interests.
This site is directed to be used by adults only who are above the age of 18 years. If you are not an adult, you should have a legal guardian or adult supervision at the time of making a purchase, if not, you should not make any purchase, register, or submit Personal Information with us. We or our associates/affiliates do not knowingly collect information from minors. Minors should not be using the site with any Personal Information. In an event of default by the minor, the parent or the guardian shall be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.
We may use your Personal Information:
As provided below, you may always choose not to receive promotional materials or marketing information.
Any of our service providers shall not be authorised to use or disclose Personal or Sensitive Information except as necessary to perform services on our behalf or comply with legal requirements;
Other third parties with your consent (eg. Facebook applications may share information collected through those apps with your Facebook friends or other Facebook users).
We do not rent or sell your Personal and Sensitive Information to any third party.
We also maintain appropriate and adequate administrative, technical and physical safeguards designed to protect your Personal and Sensitive Information against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.
If you have consented to the collection, use and/or disclosure of your Personal and Sensitive Information as identified in this Policy, you may withdraw the same at any time by communicating to us at the given below.
We endeavour to keep your Personal and Sensitive Information secure, up-to-date and accurate in the best possible manner as it may be necessary for the purpose for which it was collected. We value the importance you attach to your Personal and Sensitive Information given to us and therefore we have (i) taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorised access to or misuse of the same; and (ii) enable you to review and edit the same.
However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorised access or misuse of the Personal or Sensitive Information by any third party.
E-mail id: firstname.lastname@example.org
Phone: +91 80106 21621
Monday to Friday (8:00 a.m. to 8:00 p.m.)
Saturday and Sunday (9.00 a.m. to 5.00 p.m.)
The cookies stored on your computer or other device when you access our websites are designed by:
The main purposes for which cookies are used are: -
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: -
This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our sites. If you disable all cookies, you will be unable to complete a purchase on our sites..