No questions asked returns: For full-price and reduced price merchandise: You may return unused products, with all price tags intact, within 35 days of delivery.
Exclusions from the return policy:
The following items are excluded from our return policy:
Masks, Decorative items, Beauty, Knickers, Knicker Packs, Swimwear, Shapewear, Toiletries, Jewellery, personalised items and/or any products with a broken seal. Some of the items may have their own terms and conditions which will be product specific.
Items on Last Chance to Buy are not eligible to be returned or exchanged.
Name and address of the manufacturer(s): GIANTHOPE ARTS PRODUCT HUIZHOU FUHUA SIXTH STREET TONGQIAO TOWN ZHONGKAI HIGH-TECHDEVELOPMENT ZONE OF HUIZHOU CITY GUANGDONG CHINA. 51000
Country of origin: China
Generic Type: Candle
Pack Size: 1N
Net Quantity: NA
MRP: Inclusive of all taxes
Name and address of importer/marketer: MARKS & SPENCER RELIANCE INDIA PVT LTD GROUND FLOOR INFINITY TOWER C,DLF CYBER CITY PHASE II GURGAON HARYANA-122002
Disclaimer: WE HAVE ATTEMPTED TO PROVIDE OUR CUSTOMERS WITH THE NECESSARY INFORMATION ABOUT THE PRODUCT SO THAT THEY MAY BE ABLE TO MAKE AN INFORMED DECISION TO PURCHASE THE PRODUCTS CHOSEN BY THEM. HOWEVER, THE INFORMATION PROVIDED HEREIN IS ON SAMPLE BASIS AND THE ACTUAL INFORMATION RELATING TO THE MANUFACTURER, IMPORT DATE, COUNTRY OF MANUFACTURING ETC. MAY VARY FROM THE INFORMATION GIVEN ON THE LABEL ATTACHED TO THE PRODUCT ACTUALLY DELIVERED TO THE CUSTOMER BASED ON FACTORS LIKE CHOICE OF COLOUR, SIZE, ETC. THE EXACT DETAIL RELEVANT TO THE PRODUCT DELIVERED TO THE CUSTOMER WILL REFLECT IN THE LABEL ATTACHED TO THE PRODUCT SO DELIVERED.
Rated 2 out of
No fragrance?I used to love this candle because it was a great dupe for a more expensive brand however I repurchased recently and the smell payoff is just not existent? It leaves no fragrance in the air at all anymore which makes me think the formula must have changed.
Date published: 2023-01-27
Rated 1 out of
CandleThe wick doesn’t come through the top of the candle really badly designed. I bought two aswell for teachers leaving gifts and was left highly disappointed
Date published: 2022-07-31
Rated 5 out of
A beautiful scentI was brought this as a present, it smells absolutely wonderful. I shall definitely be ordering myself another. The scent does not overwhelm but leaves the room smelling of light floral aromas combined with warm citrus, just perfect for cosy nights in. The candle has 3 wicks which means it burns evenly.
Date published: 2021-12-31
Rated 1 out of
No wick ??Really disappointed to find that this candle had no wick ?? Obviously a manufacturing error.
Expecting a refund or replacement when I return it as the cost was £9.50.
In all fairness...I buy a lot of candles from Marksies and this is the first problem I have encountered.