No questions asked returns: For full-price merchandise: You may return unused products, with all price tags intact, within 35 days of purchase. For reduced-price merchandise: You may return unused products, with all price tags intact, within 14 days of purchase.
Some products are excluded from our return policy such as Beauty, Knickers, Knicker Packs, Swimwear, Shapewear, Toiletries, Jewellery, personalised items and/or any products with a broken seal. Hassle-free return policy: You can request a home pick-up by going to ‘My Account’ section. Tell me more about the M&S refunds and returns policy > Contact us for more details >
Standard Delivery: Limited Period Free Delivery on All Orders